About US

We are a family owned business located in Dallas-Fort Worth. Shepherd NEMT was founded in 2020 during the pandemic in Grand Prairie, Texas. Having worked in the non-emergency medical transportation industry for over 5 years we decided to start our own. We are passionate about what we do and want to make a positive impact in our community.

Privacy Policy & SMS Terms

Shepherd NEMT is committed to protecting your privacy. Passengers or medical facilities can request transportation services via our website forms or phone intake. Providing a mobile phone number to receive SMS dispatch alerts, trip confirmations, and driver arrival updates is completely optional and is not a condition of receiving transportation services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you choose to opt in, you may opt out of text updates at any time by replying STOP to any message. For help, reply HELP.